PT. Altrak 1978

PT. Altrak 1978

ALTRAK 1978 is one of the well established companies operating as a Sole Agent and Distributor of Heavy Equipment in Indonesia. This company has been stretching its wings under the umbrella of Central Cipta Murdaya (CCM) group which also handles some 60 subsidiaries operating in various business sectors, with a total employees of about 35,000 people.

Founded in 1978, on 12 June, the Company has ever since been handling the agency of world class products that have direct contribution to the government programmes, which aim at enhancing infrastructure, mining, food industry, and other non oil and gas sectors.

A marketing network involving more than 30 braches throughout Indonesia provides excellent support to the successful operations of ALTRAK 1978. Through this comprehensive network, prompt and adequate after sales supports can be made readily available for every customer in line with the high standards imposed by the principals.

As a Sole Agent and Distributor of high class products, ALTRAK 1978 is commited to put the company’s philosophy, “Your Total Partner”, into reality. Every sale of the product is always accompanied by adequate product supports, which include excellent parts availability, factory trained technicians, as well as relevant training.

OPERATING MOTO

At P.T. ALTRAK 1978, we belive in achieving success teamwork, a solid teamwork that is built upon values which encompass speed, agility, quality, integrity, professionalism, flexibility, anticipation and adaptability to change, and spirit of togetherness and mutual respect, which every individual in the organization upload.

VISION AND MISSION

Be there Among the best, delivering premium products and providing unfailing support at all time to unleash the maximum potential of our customer investments.
PT. ALTRAK 1978 with its strong company culture of Six Basic Beliefs, will continue to maintain its strongs financial position and constantly develop distinctive advantages in all sectors within the organization, as a solid company in the heavy equipment business that is well recognized by national and international customers.

SIX BASIC BELIEFS

1. Always Prioritizes Customers
2. Every Employee Is Customer Service officer
3. The Next Process Is Our Customer
4. Problem Solving Starts With Facts
5. Respect Other Individuals
6. Peformance Through Teamwork

SERVICING ATTITUDE

Every time when a product is sold, P.T. ALTRAK 1978 is committed to take on a more important role, which is to provide comprehensive support to the customer throughout Indonesia. We realize that this major responsibility is heavily relying on sound management practice and our people. To this end, our commitment starts from the highest-level management to all individuals within the organization in order to in still the sprit of togetherness.

Heavy emphasis is placed on continuous human resources advancement, focusing on individual’s competency, attitude, mentality, leadership, sense of responsibility, participation and attentiveness. We always strive for improvement in serving our customers, devoted to long-term relationship building, forward thinking and do not reside on our past success.